Terms and Conditions – Dawai Dukan

Welcome to Dawai Dukan! These Terms and Conditions outline the rules, guidelines, and usage policies for customers using our platform. By accessing or using our website, you agree to comply with these Terms. If you do not agree, you must refrain from using our services.

1. Eligibility for Purchasing Medicines

  • You must be 18 years or older to use and purchase medicines on Dawai Dukan.
  • Prescription medicines require submission of a valid prescription from a certified medical practitioner.
  • Dawai Dukan reserves the right to verify prescriptions before fulfilling orders.

2. Use of the Website

  • You agree to use the website for lawful purposes only.
  • You must not engage in fraudulent activities, misuse the platform, or tamper with website functionality.
  • You are responsible for maintaining accurate and up-to-date account information, including contact and payment details.
  • Unauthorized access to the website or violation of security is strictly prohibited.

3. Product Listings and Pricing

  • Dawai Dukan strives to provide accurate product descriptions, images, and pricing. However, inadvertent errors may occur.
  • Product prices are subject to change without prior notice.
  • Dawai Dukan reserves the right to modify, replace, or discontinue products and services at any time.

4. Orders, Cancellations, and Refunds

  • Placing an Order: Orders can only be placed through the Dawai Dukan website.
  • Order Cancellation: Orders may be canceled within 30 minutes of placement. After this period, cancellations may not be possible.
  • Refund Policy: Refunds will be processed as per our Return Policy, available on the website.
  • Dawai Dukan reserves the right to cancel any order in case of incorrect information, unavailability, or fraudulent activity.

5. Delivery Policies

  • Orders will be delivered to the address provided during checkout.
  • Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, logistics issues, or government regulations.
  • Dawai Dukan is not liable for delays beyond its control.

6. Limitation of Liability

  • Dawai Dukan is not responsible for:
    • Errors, omissions, or inaccuracies in product listings or descriptions.
    • Delays in delivery caused by third-party logistics partners or unforeseen circumstances.
    • Any misuse of the products purchased from our platform.
  • In no event shall Dawai Dukan, its directors, employees, or affiliates be held liable for damages exceeding the total amount paid for the purchased product.

7. Intellectual Property

  • All website content, including text, images, logos, trademarks, and graphics, are the intellectual property of Dawai Dukan and are protected by applicable laws.
  • You may not copy, reproduce, or distribute any content without prior written consent.

8. User Conduct

  • Users must not:
    • Upload malicious files or viruses.
    • Attempt to gain unauthorized access to the website.
    • Provide false or misleading information.
  • Dawai Dukan reserves the right to block access for users violating these terms.

9. Third-Party Links

  • Our website may contain links to third-party websites for additional information. Dawai Dukan is not responsible for the content, accuracy, or policies of third-party websites.

10. Privacy Policy

  • By using Dawai Dukan, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information.

11. Changes to Terms and Conditions

Dawai Dukan reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the website signifies acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws of India. Disputes arising from these terms will be subject to the jurisdiction of courts in Raipur, Chhattisgarh.

13. Contact Us

For any questions or concerns regarding these Terms and Conditions, please contact us:

Thank you for choosing Dawai Dukan. We are committed to providing you with reliable and trustworthy service.