Prescription Policy – Dawai Dukan

At Dawai Dukan, we prioritize your health and safety by ensuring that all prescription medications are dispensed in compliance with Indian laws and regulations. Our Prescription Policy outlines the procedures and requirements for purchasing prescription medicines through our platform.

1. Prescription Requirement

  • Mandatory Prescription: Medications listed under Schedules H, H1, and X of the Drugs and Cosmetics Rules, 1945, require a valid prescription from a registered medical practitioner.
  • Prescription Details: A valid prescription must include the following:
    • Patient’s full name and age.
    • Doctor’s name, address, registration number, and signature.
    • Details of the prescribed medication, including dosage, frequency, and duration.

2. Prescription Submission

  • Uploading Prescription: Customers are required to upload a clear and legible copy of their prescription during the ordering process.
  • Verification: Our team of qualified pharmacists will verify the authenticity and validity of the prescription before processing the order.

3. Prescription Validity

  • Validity Period: Prescriptions are valid for a specific duration as indicated by the prescribing doctor, typically up to six months from the date of issue, unless stated otherwise.
  • Single-Use: Each prescription is valid for a single purchase unless it explicitly mentions repeat dispensing.

4. Compliance with Regulations

  • Registered Pharmacists: Only registered pharmacists are authorized to dispense prescription medications, ensuring adherence to the Pharmacy Act of 1948.
  • Confidentiality: All prescription information is kept confidential and used solely for the purpose of dispensing medications.

5. Prohibited Medications

  • Restricted Drugs: Certain medications, including narcotics and habit-forming drugs, are not available for sale through our platform, in compliance with legal regulations.

6. Customer Responsibilities

  • Accurate Information: Customers must provide accurate and complete health information to ensure safe dispensing of medications.
  • Prescription Updates: It is the customer’s responsibility to provide an updated prescription if the previous one has expired or if there are changes in the prescribed therapy.

7. Contact Us

For any questions or assistance regarding our Prescription Policy, please contact our customer support team:

By adhering to this Prescription Policy, Dawai Dukan ensures the safe and legal dispensing of medications, prioritizing your health and well-being.